iHeart NYC Shop

Frequently Asked Questions

How long is the pop-up shop open?

The pop-up shop will be open from Wednesday, June 11th to Sunday, June 22nd at midnight.

What happens after I place my order?

We will be collecting all orders before placing a bulk or with the factory. Once the pop-up shop closes at midnight on June 22nd, we will collect all of the data, produce the items and ship your order to the address of your choosing during checkout.

What if my shirt doesn't fit, can I return it?

Unfortunately, no. These shirts are made to order so please check the sizing guide on the shirt before placing your order.

What will appear on my credit card statement?

Image Source is hosting this store. Image Source Inc. will show as the merchant on your credit card statement with your order number.

Can I change my order once it is placed?

Email z100@imagesourceteam.com to determine if your shirt has been packaged to be sent. If it has not been packaged, you may be able to change your shirt size.

Any other questions?

Email your dedicated team at z100@imagesourceteam.com for additional help.